Privacy Notice

 

At Ivotero, your privacy is as important to us as your vehicle's performance. This Privacy Notice describes how we collect, use, and disclose your personal information when you visit or make a purchase from our site.

1. Information We Collect

When you visit the Site, we collect certain information necessary to process your automotive gear orders:

  • Order Information: Name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.

  • Vehicle Information: To ensure part compatibility, we may collect your vehicle’s Make, Model, Year, and Trim when you use our search filters or contact support.

  • Device Information: IP address, time zone, and cookie information to help us load the site accurately and perform analytics to improve your shopping experience.

2. How We Use Your Information

We use the personal information we collect to:

  • Fulfill Orders: Process payments, arrange shipping, and provide you with invoices/order confirmations.

  • Compatibility Check: Use your vehicle data to ensure the accessories you ordered are a perfect fit for your car.

  • Communication: Screen our orders for potential risk or fraud, and provide you with information or advertising relating to our automotive products.

3. Sharing Your Personal Information

We share your Personal Information with third parties to help us use it as described above. For example:

  • Shopify: We use Shopify to power our online store.

  • Logistics Partners: We share your address and phone number with carriers (like UPS, FedEx, or USPS) to deliver your gear.

  • Payment Processors: We use secure encryption to transmit your payment data directly to processors; we do not store your full credit card details on our servers.

4. Your Rights

As a business operating in California, we respect your rights regarding your personal data:

  • Access & Portability: You have the right to request a copy of the personal information we hold about you.

  • Correction & Deletion: You have the right to request that we correct or delete your personal information.

  • Opt-Out: You can opt-out of marketing emails at any time by clicking the "Unsubscribe" link at the bottom of our emails.

5. Data Retention

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

6. Security

We take reasonable precautions and follow industry best practices to make sure your personal information is not inappropriately lost, misused, accessed, or disclosed. All payment information is encrypted using secure socket layer technology (SSL).

7. Changes to This Notice

We may update this privacy notice from time to time in order to reflect changes to our practices or for other operational, legal, or regulatory reasons.

8. Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us:

Email: service@ivotero.com
Phone: (+1) 4013469627
Address: 215 EAST OLIVE AVE 103, FRESNO, CA 93728